NEWS TECH

Are you looking for ways to fix your microphone when it stops working on Microsoft Teams? If yes, then keep reading this post. We will include several ways to fix your microphone on Microsoft Teams on Windows 10. Since the app offers different ways to connect with people but it is not without flaws. 

For instance, many times, the app isn’t able to discover the USB microphone and the one associated with the webcam. Sometimes, the app will discover the device, but it won’t work with voice and video calls. The reason can be any if a microphone is not working on Microsoft Teams, you can troubleshoot the problem through Windows 10 settings. 

Overall, this article will be a Windows 10 guide for fixing a microphone on Microsoft Teams. So without any delay, let’s get started. 

Fix Your Microphone on Teams Through Settings 

If you aren’t able to use the microphone on Microsoft Teams, you should try fixing it using settings. For this, you need to access the settings of your app. Here is how to check the app’s configuration.

• Launch the Microsoft Teams app on your device.
• Go to the Profile menu located in the upper right corner. 
• Under Profile, you need to access the Settings option. 
• Within settings, you have to select the Devices option located on the left side.  
• Next, you have to hit on the Audio Devices section. Then tap the Microphone drop-down menu and choose the microphone you wish to use. 
• Then, hit the option called Make a Test Call to ensure that you have fixed the microphone. 

After performing the above steps successfully, you should now be able to use the microphone. 

Fix Your Microphone on Teams by Enabling App Access to Media

Many times, the problem may be due to the lack of enough permissions for the add-ons. So it is good to check whether you have provided enough permissions to the add-ons or not, as Teams’ privacy settings can disable add-ons from getting required access to media devices.

• First, launch the Microsoft Teams app. 
• Go to the Profile section from the upper right. 
• Now you have to access the Settings. 
• Under Settings, find Permissions. 
• Then you need to enable the Media toggle switch. 

After doing these steps, now the app’s add-ons should discover the device’s peripheral.   

Fix Your Microphone on Teams by Unplugging Additional Devices

You should also try to fix your microphone by disconnecting additional devices. Because in some cases, when the input device is used by a different app, it may not work with Microsoft Teams. So it is good to try closing all the apps through the peripheral. You can also try rebooting your PC as it is said that a reboot can solve many problems. 

If the device isn’t discovering the microphone, unplug and plug it in to fix any connection issues. If your microphone is USB-equipped, you should try changing the cable and USB port. 

Further, suppose you are a user of several microphones, for example, a USB microphone, webcam microphone, or microphone with an older headphone jack. In that case, it is good to test them by unplugging the peripherals. If you find anyone that works, you can go with that. 

Fix Your Microphone on Teams by Correcting Privacy Settings

Many times, Windows 10 is responsible for a not working microphone as it blocks the peripheral from the privacy settings. So you need to provide the required access to the microphone. Here is how to do so.

• Go to Settings on your Windows 10 PC. 
• Under Settings, select Privacy.
• Then hit Microphone. 
• Now you will see a section called “Allow Access To The Microphone On This Device”; you need to tap the Change button. 
• Enable the toggle button for Microphone access for this device. 
• Then enable the Allow apps to access your microphone section.     
• Enable the toggle button called Allow desktop apps to access the microphone.       

Fix Your Microphone on Teams Through a Troubleshooter 

To fix your microphone on Teams, you can run the audio troubleshooter. Here is how to run it. 

• First, you need to go to Settings on your Windows 10 computer. 
• Under Settings, you have to select the Update & Security option.
• Then choose Troubleshoot. 
• Tap the Additional Troubleshooter option. 
• Within an option called “Find and fix other problems,” you need to select the Recording Audio option. 
• Now you have to hit on the Run the troubleshooter button.
• Use the microphone or device through an input audio adapter. 
• Hit the Next button. 
• Go through the instructions shown on the screen.
• Lastly, hit the Close button. 

Fix Your Microphone on Teams by Updating the App

An update may help you. Here is how to update the app. 

• Access the Microsoft Teams app. 
• Hit the Profile menu located in the upper right. 
• Hit the option called Check for updates. 
• Then exit from the app. 
• Finally, re-launch the app. 

After doing so, if an update is found for the app, it automatically gets downloaded and installed. Afterward, access Microsoft Teams and go to the Profile menu. Under Settings, choose Devices and make sure that the microphone is accessible there. Moreover, you can also ensure by making a call to someone.     

Fix Your Microphone on Teams by Reinstalling the App

If the app update is unable to fix the problem, you should try reinstalling the app. Here is how to uninstall and install the Microsoft Teams app. 

• Access Setting on your PC.
• Under Settings, choose Apps. 
• Within Apps, you need to select the Apps & Features option.
• Here, you have to pick the Microsoft Teams app. 
• Hit the Uninstall button. 
• Confirm the action by hitting the Uninstall again. 

Procedure to install the app again. 

• Go to the Microsoft Teams page. 
• Hit the Download Teams button from the center of the page. 
• Tap twice on the file to open the installer. 

In that way, you can easily download and install the app and fix the microphone problem if the problem is associated with the app.   

Fix Your Microphone on Teams Through a New Driver

If your computer driver is outdated and you haven’t updated it in a while, you may have a problem with your microphone. If the problem is with the device’s driver, you can troubleshoot it by updating it or through a previous version. Follow the below steps to update the driver for both standalone and integrated microphones. 

• Go to Settings.
• Access Update & Security option.
• Choose the Windows Update option.
• Tap the button called Check for updates. 
• Then tap on the View optional updates. If you don’t find this option there, you should understand that no viewer driver update is available. 
• After that, hit the Drivers tab. 
• Choose the driver. 
• Tap the Download and Install button. 

These steps should fix the issue related to the device driver. If no new driver is available, you will have to go to the manufacturer’s website to install the latest updates. 

Fix Your Microphone on Teams by Reinstalling the Microphone Driver

In the case of a USB microphone and a webcam, the chances are the driver is problematic. So a reinstallation may help. 

• Hit the Start menu or Windows PC. 
• Type Device Manager in the search field and select it from the search results. 
• Go to the Sound, Video, and Game Controllers section if you are using a standalone microphone. Explore the Imagine Devices, Cameras, or Sound, Video, and Game Controllers section if you are using a webcam.   
• Tap right on the peripheral and hit the Uninstall Device.   
• Hit the Uninstall button.
• Tap Actions. 
• Hit the Scan for Hardware Changes option. 

Fix Your Microphone on Teams by Using the Older Version of the Microphone Driver

If the newer driver is problematic, then your microphone can stop working. Here the older version may help. Here is how to get the previous version.

• Follow the first third steps mentioned in the previous section. 
• Then hit right on the peripheral and choose the Properties. 
• Hit the Driver tab. 
• Then choose the Roll Back Driver option. If you don’t find the option there, you should understand that there isn’t any backup of the driver on the system. Unfortunately, you can’t also get the older version of the driver. 
• Choose a reason why you are going back.  
• Tap Yes. 
• Tap Yes again. 
• Finally, reboot your PC. 

Fix Your Microphone on Teams Through the Web Version

If any method listed above doesn’t work, you should try to fix the problem using Microsoft Teams’ web version.

• Go to https://teams.microsoft.com/_
• Log in through your account details. 
• Tap the option called use the web app instead if applied. 
• Tap on Chat. 
• Hit the Audio Call button from the upper right corner. 
• Lastly, hit the Allow button when the notification pops up. 

If you can fix the microphone issue on Microsoft Teams through the above methods, then go and take benefit. If you are still experiencing the problem, it might be a physical issue.